Category: IT-Essentials v7.0

14.0 – Introduction 14.0.1 – Welcome 14.0.1.1 – Chapter 14: The IT Professional An IT professional must be familiar with the legal and ethical issues that are inherent in this industry. There are privacy and confidentiality concerns that you must take into consideration during every customer encounter as …

13.0 – Introduction 13.0.1 – Welcome 13.0.1.1 – Chapter 13: Security This chapter reviews the types of attacks that threaten the security of computers and the data contained on them. An IT technician is responsible for the security of data and computer equipment in an organization. To successfully …