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Last Updated: Jun 24, 2026
IT Exam Items Repository › Category: CCNA 4 v4
Which three approaches should be used when attempting to gather data from users for troubleshooting? (Choose three.)
ITExamAnswers Editorial Team asked 4 years ago • 
Which two components should be taken into consideration when establishing a network baseline? (Choose two.)
ITExamAnswers Editorial Team asked 4 years ago • 
Which two pieces of information are typically found on a logical network diagram? (Choose two.)
ITExamAnswers Editorial Team asked 4 years ago • 
A technician has been asked to troubleshoot an existing switched network but is unable to locate documentation for the VLAN configuration. Which troubleshooting tool allows the technician to map and discover VLAN and port assignments?
ITExamAnswers Editorial Team asked 4 years ago • 
A technician has been asked to make several changes to the configuration and topology of a network and then determine the outcome of the changes. What tool can be used to determine the overall effect caused by the changes?
ITExamAnswers Editorial Team asked 4 years ago • 
Clients across the company are reporting poor performance across all corporate applications running in the data center. Internet access and applications running across the corporate WAN are performing normally. The network administrator observes a continual broadcast of random meaningless traffic (jabber) on the application server LAN in the data center on a protocol analyzer. How should the administrator start troubleshooting?
ITExamAnswers Editorial Team asked 4 years ago • 
What is one example of a physical layer problem?
ITExamAnswers Editorial Team asked 4 years ago • 
Refer to the exhibit. Which two steps should be taken during the process of creating network documentation? (Choose two.)
ITExamAnswers Editorial Team asked 4 years ago • 
Which two statements are true concerning logical networking models? (Choose two.)
ITExamAnswers Editorial Team asked 4 years ago • 
Refer to the exhibit. Users on the Internal LAN are unable to connect to the www server. The network administrator pings the server and verifies that NAT is functioning correctly. Which OSI layer should the administrator begin to troubleshoot next?
ITExamAnswers Editorial Team asked 4 years ago • 
Users are complaining of very long wait times to access resources on the network. The show interface command reveals collision counts far above the network baseline. At which OSI layer should the administrator begin troubleshooting?
ITExamAnswers Editorial Team asked 4 years ago • 
Which troubleshooting approach is suggested for dealing with a complex problem that is suspected of being caused by faulty network cabling?
ITExamAnswers Editorial Team asked 4 years ago • 
Refer to the exhibit. Users at Branch B are reporting trouble accessing a corporate website running on a server that is located at HQ. HQ and Branch A users can access the website. R3 is able to ping 10.10.10.1 successfully but not 10.10.10.2. The users at Branch B can access servers at Branch A. Which two statements are true aboutthe troubleshooting efforts? (Choose two.)
ITExamAnswers Editorial Team asked 4 years ago • 
Encapsulation errors from mismatched WAN protocols on a serial link between two routers indicate a problem at which OSI layer?
ITExamAnswers Editorial Team asked 4 years ago • 
When gathering symptoms for troubleshooting a network problem, which step could result in getting an external administrator involved in the process?
ITExamAnswers Editorial Team asked 4 years ago • 
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ITExam Editorial Team

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