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Last Updated: Jun 24, 2026
IT Exam Items Repository › Category: IT Essentials 8
A technician is attempting to securely configure a Linux web server on the public-facing side of the firewall. What port type and number are most likely required to be open on the firewall to allow this traffic through?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which statement is characteristic of most personal software licenses?
ITExamAnswers Editorial Team asked 6 years ago • ,
What is a common responsibility of a level one call center technician?
ITExamAnswers Editorial Team asked 6 years ago • ,
When performing computer forensics, what can be prevented with a properly and carefully documented chain of custody?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which is true regarding the treatment of customer property?
ITExamAnswers Editorial Team asked 6 years ago • ,
What is a characteristic of the open source license of an application software?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which change management process component is concerned with the cost and resources necessary for implementation?
ITExamAnswers Editorial Team asked 6 years ago • ,
A customer is angry and calls to complain that the service scheduled on the computer took longer than expected. The technician reviews the work order and notices that the service was performed by a new employee. How should the technician respond?
ITExamAnswers Editorial Team asked 6 years ago • ,
What is the definition of cyber law?
ITExamAnswers Editorial Team asked 6 years ago • ,
A support desk trainer is teaching a new support desk technician some basic rules about starting a conversation with a customer. Which statement describes the rules the trainer should be teaching?
ITExamAnswers Editorial Team asked 6 years ago • ,
A worker in the records department of a hospital in the United States accidentally sends a patient’s medical record to a printer in another department. When the worker arrives at the printer, the patient record printout is missing. Which two types of compliance standards best match the breach of confidentiality? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
What should a level two technician do immediately after receiving an escalated work order from a level one technician?
ITExamAnswers Editorial Team asked 6 years ago • ,
A programmer used an operator to compare values within a program and the resulting logical data type was “false”. Which test condition would have provided the result of “false”?
ITExamAnswers Editorial Team asked 6 years ago • ,
What is a reason to escalate a problem from a level one technician to a level two technician?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which two security precautions will help protect a workplace against social engineering? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
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