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Last Updated: Jun 24, 2026
IT Exam Items Repository › Category: IT Essentials 8
A technician has successfully removed malware from a PC and finds that when the system is rebooted error messages are displayed about missing and corrupt system files. What utility can the technician use to replace or fix any corrupted system files?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician notices that a program that is listed in the registry of a Windows computer is not found on that computer. What is a possible solution to the problem?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which feature is included with both macOS and Apple iOS to establish a Wi-Fi direct connection between devices to simplify file transfer?
ITExamAnswers Editorial Team asked 6 years ago • ,
A user wishes to view an ISO disk image file on a Windows 10 Pro PC. How can this be done?
ITExamAnswers Editorial Team asked 6 years ago • ,
A user is reporting that a file has been shared specifically with another user on the network, but the other user opens the file and is unable to save it once edited. What is the probable cause?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which question is an open ended question that could be used when helping a customer troubleshoot a Windows problem?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician is attempting to diagnose and rectify a common boot problem on a Windows 10 installation. Which Windows 10 advanced recovery option should the technician use?
ITExamAnswers Editorial Team asked 6 years ago • ,
A user calls the help desk and reports that the workstation, when powering up, displays error messages about an invalid system disk or invalid boot disk. When a technician comes to the office, the user mentions that the workstation was working well the day before. The technician checks the workstation and makes sure that the cable is firmly connected between the hard drive and the motherboard. What is another likely cause of the problem?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which three levels of RAID are supported by Windows 10 Pro? (Choose three.)
ITExamAnswers Editorial Team asked 6 years ago • ,
Match the categories in the Windows 10 Control Panel to the function.
ITExamAnswers Editorial Team asked 6 years ago • ,
Match the Windows 10 Registry key with its description. (Not all options are used.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A user is troubleshooting a connectivity issue from the PC to a web server and wants to see a list of the traffic stops between the PC and the web server. What is the best Windows command to select to do the job?
ITExamAnswers Editorial Team asked 6 years ago • ,
A user tries to install an application on a Windows 10 Pro PC but it fails. The user tries to uninstall the application but it fails to uninstall. What option can be used to address this issue without loss of data or applications?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which statement describes formatting?
ITExamAnswers Editorial Team asked 6 years ago • ,
Which operation in Windows 10 is limited to users with Administrator privileges only?
ITExamAnswers Editorial Team asked 6 years ago • ,
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