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Last Updated: Jun 24, 2026
IT Exam Items Repository › Category: IT Essentials 8
A company is deploying both thin and thick client computers. Which configuration step will a technician need to do on the thin clients that will most likely not be done on the thick clients?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician is researching how to troubleshoot a computer that reboots randomly. The research suggests that the technician should check the computer for distended capacitors. Where should the technician look for these?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician is asked to configure a laptop for LoJack. What will the technician have to do to accomplish this task?
ITExamAnswers Editorial Team asked 6 years ago • ,
A user reports that when games are being played, the computer displays random blotches on the screen. What are two possible causes? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician is installing memory into a computer and notices that there are two black memory slots and two blue memory slots. Which memory technology does this motherboard use?
ITExamAnswers Editorial Team asked 6 years ago • ,
A user is building a custom computer system and is trying to decide on components for the new system. The user does light to medium graphic design, programming, and gaming. Which two components would be appropriate for this type of machine? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
Where would a technician use an RG-6 cable?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician has installed a new second hard drive in a tower computer, but the drive does not show up in the BIOS. What are two things the technician should check first? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
What characteristic best describes an AR headset?
ITExamAnswers Editorial Team asked 6 years ago • ,
A user is building a new computer system. Why would the user select a DDR3?
ITExamAnswers Editorial Team asked 6 years ago • ,
A helpdesk technician takes a call, "Good morning, this is the helpdesk. My name is Greg. How may I help you today?" The frantic caller states, "My computer will not turn on and I have a presentation in 15 minutes." The technician responds, "Now calm down and let us see what we can do." The technician then proceeds to lead the caller through the process of checking power cables and power lights. Which troubleshooting step is being used at this point?
ITExamAnswers Editorial Team asked 4 years ago • 
Which two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.)
ITExamAnswers Editorial Team asked 4 years ago • 
After consulting the manufacturer manuals, a technician applies a series of recommended solutions that resolve a problem with a workstation computer. What is the next step in the troubleshooting process that the technician should perform?
ITExamAnswers Editorial Team asked 6 years ago • ,
If a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed by the customer before beginning work? (Choose three.)
ITExamAnswers Editorial Team asked 6 years ago • ,
In which step of the troubleshooting process would a technician have to do more research on the Internet or within the computer manual in order to solve a problem?
ITExamAnswers Editorial Team asked 6 years ago • ,
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