A junior network administrator needs a solution to allow help-desk technicians to access remote devices to provide technical support. The solution needs to be secure and provide a graphical interface. Which technology will provide the required solution?
IT Exam Items Repository › Category: Network Support and Security › A junior network administrator needs a solution to allow help-desk technicians to access remote devices to provide technical support. The solution needs to be secure and provide a graphical interface. Which technology will provide the required solution?
A junior network administrator needs a solution to allow help-desk technicians to access remote devices to provide technical support. The solution needs to be secure and provide a graphical interface. Which technology will provide the required solution?
Explanation: Remote Desktop Protocol (RDP) is a technology that allows a complete desktop experience with high resolution graphics for users to access a remote device. RPD sessions operate over an encrypted channel to prevent session eavesdropping. Security can be enhanced with strong passwords and two-factor authentication.
Related exam: 1.6.8 Check Your Understanding – Troubleshoot Connectivity Remotely
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