A manager calls the help desk with the following situation. “I need to use an application that is not supported by Windows on my PC.” What advice should the help desk agent give to the caller?

Last Updated: Jan 5, 2023
IT Exam Items Repository › Category: IT Essentials › A manager calls the help desk with the following situation. “I need to use an application that is not supported by Windows on my PC.” What advice should the help desk agent give to the caller?

A manager calls the help desk with the following situation. “I need to use an application that is not supported by Windows on my PC.” What advice should the help desk agent give to the caller?

  • Create a virtual machine with an OS that supports the application.
  • Set the file permissions to read and execute.
  • Check the permissions for this file.
  • If using Windows, set the idle timeout and screen lock.

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