A Windows 7 computer is unable to reach a mapped drive on a file server that is on another network within the organization. Further investigation shows that the user is able to use a printer that is connected to the same network as the computer. Which action should the technician perform next?
IT Exam Items Repository › Category: IT Essentials › A Windows 7 computer is unable to reach a mapped drive on a file server that is on another network within the organization. Further investigation shows that the user is able to use a printer that is connected to the same network as the computer. Which action should the technician perform next?
A Windows 7 computer is unable to reach a mapped drive on a file server that is on another network within the organization. Further investigation shows that the user is able to use a printer that is connected to the same network as the computer. Which action should the technician perform next?
- Verify that DNS name resolution is operating properly.
- Inspect the network patch cable for wear or breaks.
- Check Network Connection Details in the Windows GUI for the appropriate network connection.
- Check the link LED on the NIC.
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