Users on a LAN are unable to get to a company web server but are able to get elsewhere. What should be done or checked?
- Ensure that the old default route has been removed from the company edge routers.
- Verify that the static route to the server is present in the routing table.
- Check the configuration on the floating static route and adjust the AD.
- Create a floating static route to that network.
Explanation: When users can reach other destinations but not a specific company server, general connectivity and the default route are likely functional. The issue is specific to the path for that particular server; therefore, the administrator must verify if a valid route to that server's network exists in the router's database. Using commands like show ip route allows the technician to confirm if a specific static route is missing or has been removed from the routing table due to an interface failure or configuration error.
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