Wireless users on a network complain about poor performance within a small area of a room. Moving away from this area in any direction improves performance dramatically. What is the first step in designing a solution to this problem?

Wireless users on a network complain about poor performance within a small area of a room. Moving away from this area in any direction improves performance dramatically. What is the first step in designing a solution to this problem?

• This might be RF channel overlap, so the technician should verify the channels in use on each wireless access point and change to non-overlapping channels.
• The RF power settings might be set too low on the wireless access points servicing the room. Increase the RF output power on all wireless access points.
• Install a new wireless access point in this center area to provide coverage.
• Verify that the wireless access points have sufficient in-line power and connectivity to the wired network.

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