Users are complaining that they are unable to browse certain websites on the Internet. An administrator can successfully ping a web server via its IP address, but cannot browse to the domain name of the website. Which troubleshooting tool would be most useful in determining where the problem is?

IT Questions Bank › Category: CCNA › Users are complaining that they are unable to browse certain websites on the Internet. An administrator can successfully ping a web server via its IP address, but cannot browse to the domain name of the website. Which troubleshooting tool would be most useful in determining where the problem is?

Question:
Users are complaining that they are unable to browse certain websites on the Internet. An administrator can successfully ping a web server via its IP address, but cannot browse to the domain name of the website. Which troubleshooting tool would be most useful in determining where the problem is?

netstat
tracert
nslookup
ipconfig

Explanation: The nslookup command can be used to look up information about a particular DNS name in the DNS server. The information includes the IP address of the DNS server being used as well as the IP address associated with the specified DNS name. This command can help verify the DNS that is used and if the domain name to IP address resolution works.

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