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Last Updated: Jun 24, 2026
IT Exam Items Repository › Category: IT Essentials 8
What is the definition of a script file?
ITExamAnswers Editorial Team asked 6 years ago • ,
What two actions should a call center technician avoid when dealing with an angry customer? (Choose two.)
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A technician has been asked by a manager to recommend a security solution for protecting a computer against adware programs. Which security technique should the technician recommend?
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A group of users on the same network are all complaining about their computers running slowly. After investigating, the technician determines that these computers are part of a zombie network. Which type of malware is used to control these computers?
ITExamAnswers Editorial Team asked 6 years ago • 
A system administrator has been asked to protect the sensitive data on the Windows 7 computers of all management employees. Which Windows feature can be used to selectively encrypt individual files within the user accounts of each manager?​
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A technician has been asked by a manager to recommend a security solution for protecting a computer against keyloggers. Which security technique should the technician recommend?
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A technician has been asked by a manager to recommend a security solution for protecting a computer against ransomware. Which security technique should the technician recommend?
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A technician has been asked by a manager to recommend a security solution for protecting a computer against worms. Which security technique should the technician recommend?
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A technician has been asked by a manager to recommend a security solution for protecting a computer against spyware. Which security technique should the technician recommend?
ITExamAnswers Editorial Team asked 6 years ago • ,
A newly created company has fifteen Windows 10 computers that need to be installed before the company can open for business. What is a best practice that the technician should implement when configuring the Windows Firewall?
ITExamAnswers Editorial Team asked 6 years ago • ,
An IT technician wants to create a rule on two Windows 10 computers to prevent an installed application from accessing the public Internet. Which tool would the technician use to accomplish this task?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician is configuring rights and permissions in Windows 7. Which tool will the technician use?
ITExamAnswers Editorial Team asked 6 years ago • ,
A college student logs onto a college computer for the first time. Which security policy category should be presented to the student?
ITExamAnswers Editorial Team asked 6 years ago • ,
When would a PC repair person want to deploy the idle timeout feature?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician has been asked by a manager to recommend a security solution for protecting a computer against Trojans. Which security technique should the technician recommend?
ITExamAnswers Editorial Team asked 6 years ago • ,
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