A laptop has an NVMe drive (C:) and a mechanical hard drive (D:). When the user tries to save a spreadsheet to the D: drive, the user notices that the D: drive is not there. What should the technician do to see if the drive is recognized by the operating system?

Last Updated: Oct 21, 2024
IT Exam Items Repository › Category: IT Essentials › A laptop has an NVMe drive (C:) and a mechanical hard drive (D:). When the user tries to save a spreadsheet to the D: drive, the user notices that the D: drive is not there. What should the technician do to see if the drive is recognized by the operating system?

111. A laptop has an NVMe drive (C:) and a mechanical hard drive (D:). When the user tries to save a spreadsheet to the D: drive, the user notices that the D: drive is not there. What should the technician do to see if the drive is recognized by the operating system?

  • Use the Disk Management Control Panel.
  • Use the Msconfig utility.
  • Determine if the hard drive service is set to start automatically.
  • Boot into UEFI/BIOS and see if the drive appears.
  • Remove the drive and attach it to the SATA port used by the SSD. Reboot the computer and see if the drive is recognized.

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