A user reports that a drive is no longer there. The technician asks the user to demonstrate the problem. Within the application, the user demonstrates that the drive, that was present in the save options yesterday, is now no longer an option. What should the technician do to see if the drive is recognized by the operating system?

IT Exam Items Repository › Category: IT Essentials › A user reports that a drive is no longer there. The technician asks the user to demonstrate the problem. Within the application, the user demonstrates that the drive, that was present in the save options yesterday, is now no longer an option. What should the technician do to see if the drive is recognized by the operating system?

Use Device Manager.
Check the Startup folder.
Bring up a command prompt and type ipconfig.
Swap the data cables of the mechanical drive and the SSD.

Case 2:

Bring up a command prompt and type ipconfig.
Use the Disk Management Control Panel.
Swap the data cables of the mechanical drive and the SSD.
Use the Msconfig utility.

Case 3:

Open a web browser and type the following: http://127.0.0.1. Verify if both drives appear in the list.
Use File Explorer.
Remove the drive and attach it to the SATA port used by the SSD. Reboot the computer and see if the drive is recognized.
Bring up a command prompt and type ipconfig.

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