During the troubleshooting of an issue, it is determined that the most probable cause of the issue is not within the administrator's area of responsibility. What is the next step in the problem solving process?
IT Exam Items Repository › Category: CCNP › During the troubleshooting of an issue, it is determined that the most probable cause of the issue is not within the administrator's area of responsibility. What is the next step in the problem solving process?
During the troubleshooting of an issue, it is determined that the most probable cause of the issue is not within the administrator's area of responsibility. What is the next step in the problem solving process?
- Test a hypothesis.
- Propose a solution.
- Escalate.
- Gather information.
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