John and Amanda tried to solve a hardware problem on a friend's computer, but they couldn’t fix it. What would be the next step?
John and Amanda tried to solve a hardware problem on a friend's computer, but they couldn’t fix it. What would be the next step?
- Buy another computer because the current one is beyond repair
- Open the computer and solve the problem through trial and error
- Format the computer and reinstall the operating system
- Call expert technical assistance
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