Match the reference tool to the description.
Explanation: Place the options in the following order:
| This allows a technician to determine what work has been performed on a specific computer in the past. | History of Repairs |
| Includes descriptions of the problem and possible solutions that have been tried to correct the problem, and the steps taken to repair the problem. | Online Forums and Chat Sites |
| Refer to these to avoid repeating steps and to determine what needs to be done next. | Notes |
| A place to view questions and answers to specific computer-related technical issues they have encountered. | Journal |
Related exam: IT Essentials v8 Chapter 4 Check Your Understanding
