What are two sections that are usually included in an SLA? (Choose two.)

Last Updated: Aug 26, 2020
IT Exam Items Repository › Category: IT Essentials › What are two sections that are usually included in an SLA? (Choose two.)

What are two sections that are usually included in an SLA? (Choose two.)

  • supported equipment and software
  • home contact information of the technician
  • service provider part suppliers
  • time of service availability
  • contact information of other clients

Related exam: IT Essentials (ITE v7) Chapter 11 Exam Answers

About The Author

ITExamAnswers Editorial Team

The ITExamAnswers Editorial Team is a dedicated group of certified IT professionals and network engineers. We rigorously review, verify, and update all exam materials to ensure you receive the most accurate and reliable resources for your certification journey.