Which two tasks can help you gather relevant facts when you troubleshoot a network problem? (Choose two.)
IT Exam Items Repository › Which two tasks can help you gather relevant facts when you troubleshoot a network problem? (Choose two.)
Which two tasks can help you gather relevant facts when you troubleshoot a network problem? (Choose two.)
- Collect technical data from network management system and logging servers
- Ask question of the users who are effected by the problem
- Eliminate known issues first
- Define the problem in temrs of symtoms and causes
- Change one setting or component and then analyze the result
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