After the administrator manually configures the correct SSID on a new laptop, the computer is still unable to connect to the wireless LAN. Which additional action should the administrator take to resolve this problem?

IT Questions BankCategory: CCNPAfter the administrator manually configures the correct SSID on a new laptop, the computer is still unable to connect to the wireless LAN. Which additional action should the administrator take to resolve this problem?

After the administrator manually configures the correct SSID on a new laptop, the computer is still unable to connect to the wireless LAN. Which additional action should the administrator take to resolve this problem?

  • Modify the group account of the user to include all file permissions.
  • Reboot the wireless access point.
  • Rename the laptop and reset the user password on the network.
  • Verify that the MAC address for the laptop is in the MAC address filter table.

Explanation: MAC address filtering sets up authorized MAC addresses, preventing unauthorized devices from accessing the WLAN. When adding a new device to a WLAN with a MAC filter, the MAC address of the new device must be added to the filter list before it will be able to join the network.

Exam with this question: Quiz - Troubleshooting Wireless Connectivity

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