A medium-sized company uses APs, WLCs, and laptops for employee workstations. An employee reports the inability to connect to the Internet. A technician verifies that other workstations can successfully connect to the Internet. What are two possible reasons for the problem? (Choose two.)

IT Exam Items Repository › Category: CCNP › A medium-sized company uses APs, WLCs, and laptops for employee workstations. An employee reports the inability to connect to the Internet. A technician verifies that other workstations can successfully connect to the Internet. What are two possible reasons for the problem? (Choose two.)

The workstation is out of range.
A default gateway is improperly configured on the AP.
A bad cable exists between the client and the WLC.
The wireless client is not configured for DHCP.
The AP does not have power.

Explanation: When troubleshooting a single wireless client, take into consideration all the things a client needs to join and use the network including the following:
- The client must be within RF range of an AP and requests to authenticate.
- The client authenticates.
- The client requests and receives an IP address.

A medium-sized company uses APs, WLCs, and laptops for employee workstations. An employee reports the inability to connect to the Internet. A technician verifies that other workstations can successfully connect to the Internet. What are two possible reasons for the problem? (Choose two.)

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