A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
IT Exam Items Repository › Category: IT Essentials › A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
- documenting findings, actions, and outcomes
- verifying the solution and system functionality
- identifying the problem
- testing a theory to determine the cause of the problem
Explanation: Recording the components and parts used to fix a printer problem is part of the documenting findings, actions, and outcomes step.
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