A user got a Bluetooth headset as a gift but cannot make it work with a smartphone. The user visits the service desk for help. What are two things that the technician should show the user? (Choose two.)

Last Updated: Dec 24, 2022
IT Exam Items Repository › Category: IT Essentials › A user got a Bluetooth headset as a gift but cannot make it work with a smartphone. The user visits the service desk for help. What are two things that the technician should show the user? (Choose two.)

A user got a Bluetooth headset as a gift but cannot make it work with a smartphone. The user visits the service desk for help. What are two things that the technician should show the user? (Choose two.)

  • how to pair the headset
  • how to turn on Bluetooth
  • how to turn on location services
  • how to join a wireless network correctly
  • how to set the proper battery usage configuration

Explanation: When a mobile device cannot connect to a Bluetooth device, a user should check to verify that Bluetooth is turned on, that the Bluetooth device is paired with the mobile device, and that the mobile device is within range.

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