A user with a company-issued smartphone notices that there is a gap at the end of the device. A technician examines the smartphone and discovers that the battery is swollen. What should the technician do next?
IT Exam Items Repository › Category: IT Essentials › A user with a company-issued smartphone notices that there is a gap at the end of the device. A technician examines the smartphone and discovers that the battery is swollen. What should the technician do next?
A user with a company-issued smartphone notices that there is a gap at the end of the device. A technician examines the smartphone and discovers that the battery is swollen. What should the technician do next?
- Use the smartphone until the battery is completely discharged.
- Clean the battery leads with baking soda.
- Replace the battery.
- Use a multimeter to see if the output voltage is within range.
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