In which phase of the structured troubleshooting process should a network administrator clearly communicate to the affected network users what is going to be done and why it is being done?
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In which phase of the structured troubleshooting process should a network administrator clearly communicate to the affected network users what is going to be done and why it is being done?
- the proposal and testing of a hypothesis
- the gathering of facts
- the analysis of information
- the definition of the problem
- the elimination of possibilities
Related exam: CCNP TSHOOT Chapter 2 Exam Answers (Version 7)
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