Which troubleshooting approach is more appropriate for a seasoned network administrator rather than a less-experienced network administrator?
- a less-structured approach based on an educated guess
- an approach comparing working and nonworking components to spot significant differences
- a structured approach starting with the physical layer and moving up through the layers of the OSI model until the cause of the problem is identified
- an approach that starts with the end-user applications and moves down through the layers of the OSI model until the cause of the problem has been identified
Explanation: The educated guess (also known as the "shoot-from-the-hip" approach) is more appropriate for seasoned technicians because they can rely on their extensive knowledge and experience to decisively isolate and solve network issues. While structured methods like bottom-up or top-down are safer for less-experienced administrators to avoid wasted time, an experienced admin can use intuition to skip steps and find the most probable cause quickly. For those without such experience, this approach often results in random and ineffective troubleshooting.
Related exam: CCNA 3 v7 Course Final Exam Answers
Related exam: CCNA 4 - Connecting Networks (v5.0.3 + v6.0) Final Exam Answers
