A user has a locally attached printer and is sharing it with coworkers in an office. A coworker is trying to print a long document and a print spooler error message appears. What should the user do to try to solve the problem?
IT Exam Items Repository › Category: IT Essentials › A user has a locally attached printer and is sharing it with coworkers in an office. A coworker is trying to print a long document and a print spooler error message appears. What should the user do to try to solve the problem?
A user has a locally attached printer and is sharing it with coworkers in an office. A coworker is trying to print a long document and a print spooler error message appears. What should the user do to try to solve the problem?
- Reboot the computer.
- Reinstall the printer driver.
- Reconfigure the printer port.
- Test the printer by having the coworker send a small file to the printer.
Explanation: The print spooler error message indicates that the printer service has stopped or is not working properly. The user can either try to start the print spooler or reboot the computer, which will restart the printer service.
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