A user is installing a local laser printer and prints a test page after installation. However, the printer prints unknown characters. What is the most likely cause of the problem?

Last Updated: Dec 24, 2022
IT Exam Items Repository › Category: IT Essentials › A user is installing a local laser printer and prints a test page after installation. However, the printer prints unknown characters. What is the most likely cause of the problem?

A user is installing a local laser printer and prints a test page after installation. However, the printer prints unknown characters. What is the most likely cause of the problem?

  • The toner cartridge is low.
  • The cable connection is loose.
  • The toner cartridge is defective.
  • An incorrect printer driver is installed.

Explanation: The problem is caused by a wrong or outdated print driver installed in the computer. A print driver is a piece of software on a computer that converts the data to be printed to a format that a printer can understand.

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