A user calls to report that a PC cannot access the internet. The network technician asks the user to issue the command ping 127.0.0.1 in a command prompt window. The user reports that the result is four positive replies. What conclusion can be drawn based on this connectivity test?

IT Questions BankCategory: CCNAA user calls to report that a PC cannot access the internet. The network technician asks the user to issue the command ping 127.0.0.1 in a command prompt window. The user reports that the result is four positive replies. What conclusion can be drawn based on this connectivity test?

Question:
A user calls to report that a PC cannot access the internet. The network technician asks the user to issue the command ping 127.0.0.1 in a command prompt window. The user reports that the result is four positive replies. What conclusion can be drawn based on this connectivity test?

  • The PC can access the network. The problem exists beyond the local network.
  • The IP address obtained from the DHCP server is correct.
  • The PC can access the Internet. However, the web browser may not work.
  • The TCP/IP implementation is functional.

Explanation: The ping 127.0.0.1 command is used to verify that the TCP/IP stack is functional. It verifies the proper operation of the protocol stack from the network layer to physical layer, without sending a signal on the media. That is, this test does not go beyond the PC itself. For example, it does not detect whether a cable is connected to the PC or not.

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