- They can be used to get the call history of an agent.
- They can be used to build custom gadgets to be placed into applications other than Finesse.
- They can be used to embed existing web pages into a custom gadget.
- They can be used to build a custom gadget for the agent state workflow.
- They can be used to build a fully functioning agent desktop.
More Questions: DevNet Associate (v1.0) – Module 8 Exam Answers