A company has an extensive wireless network of multiple APs and a WLC. Users in one particular area complain of the lack of wireless connectivity. The network engineer verifies that the two APs in that area are communicating with the WLC. The network engineer checks the status of one particular client and the WLC interface shows a black client status dot for DHCP. The network engineer checks the status of another client and it too shows a black status dot of DHCP. What is the most likely problem?

A company has an extensive wireless network of multiple APs and a WLC. Users in one particular area complain of the lack of wireless connectivity. The network engineer verifies that the two APs in that area are communicating with the WLC. The network engineer checks the status of one particular client and the WLC interface shows a black client status dot for DHCP. The network engineer checks the status of another client and it too shows a black status dot of DHCP. What is the most likely problem?

• The wireless devices do not have IP addressing information to participate on the wireless network.
• The WLC has not been configured for DHCP.
• The AP in the area has not received the proper IP addressing information.
• The AP in the area has received an IP address, mask, and default gateway, but has not received the IP address of one or more WLCs with which to register.

Explanation: The black status dot for DHCP on the WLC interface for multiple clients strongly suggests the wireless devices themselves are not acquiring IP addresses through DHCP, which is essential for them to participate on the network.

Exam with this question: CCNP ENCOR v8 Final Exam Answers