A customer brings in a laptop with a touch screen that is not working correctly. The touch screen either does not respond at all or provides unusual or inaccurate responses. What is a possible cause for such behavior?

IT Questions BankCategory: IT EssentialsA customer brings in a laptop with a touch screen that is not working correctly. The touch screen either does not respond at all or provides unusual or inaccurate responses. What is a possible cause for such behavior?
A customer brings in a laptop with a touch screen that is not working correctly. The touch screen either does not respond at all or provides unusual or inaccurate responses. What is a possible cause for such behavior? 1IT Administrator Staff asked 9 months ago

54. A customer brings in a laptop with a touch screen that is not working correctly. The touch screen either does not respond at all or provides unusual or inaccurate responses. What is a possible cause for such behavior?

  • The battery is not seated properly.
  • The DC jack is not grounded or is loose.
  • The digitizer is faulty.
  • Too many apps are open.

Explanation: A touch screen that is unresponsive or inaccurate can be caused by dirt or grease on the screen, the screen protector, or apps consuming too many resources.
More Questions: Final Exam – Composite (Chapters 1-14)


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