A customer using a Windows XP computer is complaining that a new card reader is not working. A technician tests the card reader on a Windows 7 computer and does not detect any problems. What are two possible solutions to the problem with the XP computer? (Choose two.)

IT Questions Bank › Category: IT Essentials › A customer using a Windows XP computer is complaining that a new card reader is not working. A technician tests the card reader on a Windows 7 computer and does not detect any problems. What are two possible solutions to the problem with the XP computer? (Choose two.)

Question:
A customer using a Windows XP computer is complaining that a new card reader is not working. A technician tests the card reader on a Windows 7 computer and does not detect any problems. What are two possible solutions to the problem with the XP computer? (Choose two.)

Install additional RAM.
Modify the options in the BIOS.
Install the driver from the CD provided with the card reader.
Download and install the driver from the manufacturer of the card reader.
Update the CMOS firmware.

Exam with this question: IT Essentials (ITE v7) Chapter 12 Exam Answers