A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig , the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?

Aug 15, 2020 Last Updated: Dec 28, 2022 No Comments
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IT Questions Bank › Category: IT Essentials › A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig , the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?

Question:
A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig , the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?

  • The DHCP server is not operational.
  • The gateway address is incorrect.
  • The DNS server is not operational.
  • The Internet connection is down.

Explanation: If the PCs are not able to connect to a DHCP, they will be allocated an IP address within the range 169.254.0.0 – 169.254.255.255.

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