A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig, the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?

Aug 15, 2020 Last Updated: Dec 28, 2022 No Comments
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IT Questions Bank › Category: IT Essentials › A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig, the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?

Question:
A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig, the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?

  • The Internet connection is down.
  • The DHCP server is not operational.
  • The gateway address is incorrect.
  • The DNS server is not operational.

Explanation: If the PCs are not able to connect to a DHCP, they will be allocated an IP address within the range 169.254.0.0 – 169.254.255.255.

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