A manager calls the help desk with the following situation. “What can be done to improve the printing performance of the departmental laser printer?” What advice should the help desk agent give to the caller?

IT Questions BankCategory: IT EssentialsA manager calls the help desk with the following situation. “What can be done to improve the printing performance of the departmental laser printer?” What advice should the help desk agent give to the caller?

Question:
A manager calls the help desk with the following situation. “What can be done to improve the printing performance of the departmental laser printer?” What advice should the help desk agent give to the caller?

  • Upgrade the RAM in the printer.
  • Use Task Manager to release system resources from the unresponsive application.
  • Use Device Manager to look for any driver issues or problems.
  • Check the RAID controller, because it may need to be replaced.

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