A user cannot access the network. While the technician is checking the computer, the other users on the same network report that they are having the same problem. Further investigation shows that the LED lights on each NIC are not lit. What should the technician do next?

IT Questions Bank › Category: IT Essentials › A user cannot access the network. While the technician is checking the computer, the other users on the same network report that they are having the same problem. Further investigation shows that the LED lights on each NIC are not lit. What should the technician do next?

Question:
A user cannot access the network. While the technician is checking the computer, the other users on the same network report that they are having the same problem. Further investigation shows that the LED lights on each NIC are not lit. What should the technician do next?

Check each computer to verify that they all have the same settings.
Report the problem to the network administrator.
Attempt to ping devices on other networks.
Use nslookup to check network connectivity.

Exam with this question: IT Essentials (ITE v7) Chapter 8 Exam Answers