A user reports that a video editing program does not work properly after a sound mixing program is installed. The technician suspects that a compatibility issue might be the cause of the problem. What should the technician do to verify this theory?

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Question:
A user reports that a video editing program does not work properly after a sound mixing program is installed. The technician suspects that a compatibility issue might be the cause of the problem. What should the technician do to verify this theory?

Update Windows OS.
Update the video editing software.
Uninstall the sound mixing software.
Check if an update of the sound mixing software is available.

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