A Windows 10 computer locks up with a stop error during startup and then automatically reboots. The automatic restart setting is making it difficult to see any error messages. What can be done so that the error messages can be viewed?
- Use the System Recovery options to restart the operating system.
- View the error messages and recover the system using the System Image Recovery tool.
- Access the System and Security options menu in the control panel and disable the auto restart function.
- Use the Command Prompt option to research the stop error messages.
Explanation: The error messages are difficult to read so the best solution is to first try to disable the auto restart function. To disable auto restart, follow these steps:
Open Control Panel and navigate to Control Panel\System and Security\System (copy paste in the Control Panel address bar)
Click ‘Advanced system settings’ and click ‘Settings…’ under the Startup and Recovery section
Under System Failure, uncheck Automatically Restart
Click ‘OK’ and ‘OK’ again to close the window
Exam with this question: IT Essentials ( Version 8.0) Final Exam (Chapters 10-14)
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