After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?

IT Questions BankAfter a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?

Question:
A user wishes to upgrade a PC to Windows 10 from a PC that is running a 32-bit version of Windows 7. Which two editions of Windows 10 will support this upgrade? (Choose two).

  • Press the F12 key during the boot process and start the computer in Safe Mode.
  • Boot from a Windows 7 installation media and access the System Restore utility.
  • Access the Control Panel and choose Restore Files from Backup from the System and Security menu.
  • Create a System Repair Disc and restore the image.

Explanation: There are many reasons that could cause a PC not to start, including hardware failure, MBR corruption, a hardware driver that was not installed properly, etc. One approach for PC troubleshooting is to boot the PC with a Windows 7 installation DVD and use the System Restore utility to restore the system. To access Safe Mode, we need to press the F8 key (not the F12 key). The other two options assume that the PC can start.

Exam with this question: IT Essentials (ITE v7) Practice Final Chapters 10-14 Exam Answers

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