An employee called the help desk to report a laptop that could not access a web-based application on the Internet. The help desk technician asked the employee to open a Windows command prompt and type the ipconfig /all command. Which problem-solving technique did the technician choose?

Dec 14, 2023 Last Updated: Dec 14, 2023 No Comments
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IT Questions Bank › Category: CCNA Discovery v4 › An employee called the help desk to report a laptop that could not access a web-based application on the Internet. The help desk technician asked the employee to open a Windows command prompt and type the ipconfig /all command. Which problem-solving technique did the technician choose?

An employee called the help desk to report a laptop that could not access a web-based application on the Internet. The help desk technician asked the employee to open a Windows command prompt and type the ipconfig /all command. Which problem-solving technique did the technician choose?

  • top-down
  • bottom-up
  • substitution
  • divide-and-conquer

Exam with this question: CCNA Discovery 3: DRSEnt Chapter 9 Exam

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