Clients across the company are reporting poor performance across all corporate applications running in the data center. Internet access and applications running across the corporate WAN are performing normally. The network administrator observes a continual broadcast of random meaningless traffic (jabber) on the application server LAN in the data center on a protocol analyzer. How should the administrator start troubleshooting?
- The jabber in the data center indicates a local physical layer problem. Use the protocol analyzer to determine the source of the jabber, and then check for a recent NIC driver update or bad cabling.
- Because all clients are experiencing application problems, the administrator should use a top-down approach with the application servers in the data center.
- The scope of the problem indicates a likely routing or spanning-tree problem. Begin by checking routing tables, and follow up using appropriate STP showcommands to find a loop if routing is working normally.
- Poll the staff to determine if any recent changes have been made. Back out all the changes one by one until the error condition is fixed.
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