During a move, employee workstations were disconnected from the network and reconnected in new offices. However, after the move a few workstations cannot get a valid IP address. What should be checked first to identify the root cause of the problem?
- Test if these workstations can ping the default gateway.
- Install all software updates.
- Check the operation status of the DHCP server.
- Make sure the cables are functional and properly plugged.
Explanation: Because the workstations have just been moved from one location to another, the internal OS and applications have not changed. The first thing to check should be the Ethernet cable, including the type of cable used and whether the cables are properly plugged into both the workstation and the jack on the wall.
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