How does remote-access software help in the troubleshooting process?
- Remote access uses a live chat feature.
- Users have to be present so that they can view LEDs and change cables if necessary.
- Diagnostics can be run without a technician being present at the site.
- FAQs can be consulted more easily.
Exam with this question: CCNA Discovery 1: DHomeSB Chapter 9 Exam
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