Typically, help desk personnel assist end users in which two tasks? (Choose two.)

IT Questions BankCategory: CCNA Discovery v4Typically, help desk personnel assist end users in which two tasks? (Choose two.)

Typically, help desk personnel assist end users in which two tasks? (Choose two.)

  • identifying when the problem occurred
  • determining if other users are currently logged into the computer
  • updating network diagrams and documentation
  • implementing the solution to the problem
  • running a network baseline test
  • determining the cost of fixing the problem

Exam with this question: CCNA Discovery 1: DHomeSB Chapter 9 Exam

Subscribe
Notify of
guest

0 Comments
Inline Feedbacks
View all comments
0
Would love your thoughts, please comment.x
()
x