Match the network troubleshooting process to the order of steps.
Explanation: Place the options in the following order:
Identify the Problem. | Step 1 |
Establish a Theory of Probable Cause. | Step 2 |
Test the Theory to determine Cause. | Step 3 |
Document Findings, Actions, and Outcomes. | Step 4 |
Establish a Plan of Action to Resolve the Problem and Implement the Solution. | Step 5 |
Verify Full System Functionality and, if Applicable, Implement Preventive Measures. | Step 6 |
Exam with this question: IT Essentials v8 Chapter 6 Check Your Understanding
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