Match the network troubleshooting process to the order of steps.

IT Questions BankCategory: IT Essentials 8Match the network troubleshooting process to the order of steps.

Match the network troubleshooting process to the order of steps.

Explanation: Place the options in the following order:

Identify the Problem. Step 1
Establish a Theory of Probable Cause. Step 2
Test the Theory to determine Cause. Step 3
Document Findings, Actions, and Outcomes. Step 4
Establish a Plan of Action to Resolve the Problem and Implement the Solution. Step 5
Verify Full System Functionality and, if Applicable, Implement Preventive Measures. Step 6

Exam with this question: IT Essentials v8 Chapter 6 Check Your Understanding

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