Refer to the exhibit. What action occurs at stage 3 of the general troubleshooting process?

IT Questions BankCategory: CCNARefer to the exhibit. What action occurs at stage 3 of the general troubleshooting process?
Refer to the exhibit. What action occurs at stage 3 of the general troubleshooting process? 1ITExamAnswers Staff asked 9 months ago

Refer to the exhibit. What action occurs at stage 3 of the general troubleshooting process?
Refer to the exhibit. What action occurs at stage 3 of the general troubleshooting process? 2

  • Document symptoms.
  • Question end users.
  • Narrow the scope.
  • Correct the problem.

Explanation: There are three stages in the general troubleshooting process:
Gather symptoms
Isolate the problem
Correct the problem
If the problem is not corrected, the administrator documents the attempted solution, removes any changes made, and returns to gathering symptoms.

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