Refer to the exhibit. What action occurs at stage 3 of the general troubleshooting process?

IT Questions BankCategory: CCNARefer to the exhibit. What action occurs at stage 3 of the general troubleshooting process?

Refer to the exhibit. What action occurs at stage 3 of the general troubleshooting process?

  • Document symptoms.
  • Question end users.
  • Narrow the scope.
  • Correct the problem.

Explanation: There are three stages in the general troubleshooting process:
Gather symptoms
Isolate the problem
Correct the problem
If the problem is not corrected, the administrator documents the attempted solution, removes any changes made, and returns to gathering symptoms.

Exam with this question: CCNA 4 Chapter 8 Exam Answers

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