What is associated with the first step of correcting application layer problems?
- Analyzing existing symptoms
- Making a backup of configurations
- Making the initial hardware or software changes
- Pinging the default gateway to verify Layer 1 to Layer 3 functionality
Explanation: Before proceeding, ensure that a valid configuration has been saved for any device on which the configuration may be modified. This provides for recovery to a known initial state.
Exam with this question: EWAN v4 Chapter 8 Check Your Understanding: Network Troubleshooting
Exam with this question: CCNA 4 Exploration v4.0 Chapter 8 Quiz
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