What is Cisco Finesse?

IT Questions BankCategory: DevNetWhat is Cisco Finesse?

What is Cisco Finesse?

  • an easy-to-use collaboration solution that keeps individuals and teams connected anytime and anywhere
  • a network management and analytics platform for Cisco Digital Network Architecture
  • a browser-based contact center agent and supervisor desktop
  • an application to manage phone users, phones, directory numbers, and to connect and manage calls to the desired destinations

Explanation: Cisco Finesse is a contact center agent and supervisor desktop that is browser-based and comes with many APIs.

Exam with this question: 8.8.4 Module 8: Cisco Platforms and Development Quiz

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