What is the next step in the troubleshooting process after a solution has been implemented on a laptop?

Aug 18, 2020 Last Updated: Aug 18, 2020 No Comments
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IT Questions Bank › Category: IT Essentials › What is the next step in the troubleshooting process after a solution has been implemented on a laptop?

Question:
What is the next step in the troubleshooting process after a solution has been implemented on a laptop?

  • Return the device to the customer.
  • Verify the solution.
  • Document the solution.
  • Ask the customer to explain the problem.

Exam with this question: IT Essentials (ITE v7) Chapter 7 Exam Answers

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